1. ABOUT THESE TERMS

These Website Terms explain the rules that apply when you visit or use whywontmyhousesell.co.uk, request our Home Seller’s Success Guide, submit an enquiry or book a consultation.

By using this website, you confirm that you accept these Website Terms and agree to comply with them.

If you do not agree with these terms, please do not use the website.

2. WHO WE ARE

This website is operated by Why Wont My House Sell Ltd (“we”, “us” or “our”).

Why Wont My House Sell Ltd is registered in England and Wales under company number 17397349.

Registered office:

T206 Titan House

Cardiff Bay Business Centre

Titan Road

Cardiff

United Kingdom

CF24 5BS

Email: [[email protected]](mailto:[email protected])

3. PURPOSE OF THIS WEBSITE

This website provides general information and guidance for homeowners who are experiencing difficulty selling a property or who want to understand the options that may be available to them.

The website also allows visitors to:

• Request our Home Seller’s Success Guide

• Submit information about a property or selling situation

• Make an enquiry

• Book a free consultation

• Learn about possible property-related options and services

The content is intended to provide general guidance and a starting point for further discussion. It is not tailored professional advice unless we expressly confirm otherwise in writing.

4. NO PROFESSIONAL ADVICE

Nothing on this website or in our guide constitutes legal, financial, mortgage, investment, tax, surveying, valuation or regulated financial advice.

Information provided during an initial consultation is also general and exploratory unless a separate written agreement expressly states otherwise.

You should obtain appropriate independent professional advice before making decisions about:

• Selling or transferring a property

• Accepting or rejecting an offer

• Entering into a property agreement

• Taking out finance or repaying secured borrowing

• Taxation

• Your legal rights or obligations

• Property condition, value or suitability

You remain responsible for deciding whether any option discussed is appropriate for your circumstances.

5. PROPERTY INFORMATION AND OUTCOMES

Property markets, buyer demand, valuations, legal circumstances and individual seller situations can change.

Although we aim to provide useful and reasonable information, we do not guarantee:

• That your property will sell

• The price your property may achieve

• How quickly a sale may complete

• That a particular buyer will proceed

• That a particular option will be available or suitable

• That following information in our guide will produce a particular result

Any examples, estimates, illustrations, case studies or possible outcomes are provided for general explanatory purposes. They should not be treated as a promise, valuation, formal offer or guarantee.

6. PROPERTY OFFERS AND TRANSACTIONS

Nothing published on this website constitutes a binding offer to purchase, sell, finance, lease, manage or otherwise transact in relation to a property.

Any expression of interest, discussion, indicative figure or proposed option may be subject to:

• Further information

• Property inspection

• Valuation

• Due diligence

• Proof of ownership

• Finance

• Legal review

• Contract

• The approval of relevant parties

No property transaction will be legally binding merely because you submitted an enquiry, booked a consultation or discussed a possible option with us.

Any proposed transaction or service will be governed by separate written terms or legal documentation where appropriate.

You should obtain independent legal advice before entering into any property transaction.

7. THE HOME SELLER’S SUCCESS GUIDE

The Home Seller’s Success Guide is provided for general educational and informational purposes.

The guide is not a substitute for advice based on your particular property, finances, objectives or legal circumstances.

We may update, replace or withdraw the guide at any time.

The guide is provided free of charge for your personal and non-commercial use.

You must not sell, publish, reproduce, distribute or commercially exploit it without our prior written permission.

8. FREE CONSULTATIONS

A free consultation is intended to help us understand your circumstances and discuss possible next steps.

Booking or attending a consultation does not:

• Oblige you to use any service

• Oblige us to provide a particular service

• Create an estate-agency, advisory, fiduciary or other professional relationship

• Guarantee that we can provide a solution

• Create a binding property offer or contract

We may decline, cancel or rearrange a consultation where reasonably necessary.

If you cannot attend, please give us reasonable notice so the appointment can be made available to someone else.

9. INFORMATION YOU PROVIDE

You are responsible for ensuring that information you provide through this website or during a consultation is accurate, complete and not misleading to the best of your knowledge.

You must not submit information about another person or a property unless you have the right or appropriate authority to do so.

We may rely on the information you provide when responding to an enquiry or discussing possible options.

You should inform us if relevant information changes or if you discover that information previously supplied was inaccurate.

10. ACCEPTABLE USE

You may use this website only for lawful purposes.

You must not:

• Use the website fraudulently or unlawfully

• Provide false, misleading or malicious information

• Impersonate another person

• Attempt to gain unauthorised access to the website, its systems or its data

• Introduce viruses, malware or other harmful technology

• Interfere with the website’s security, performance or availability

• Use automated tools to scrape, harvest or extract website content or personal information without permission

• Copy, republish or commercially exploit website content without permission

• Use the website to infringe the rights of another person

We may restrict or block access where we reasonably believe the website is being misused.

11. INTELLECTUAL PROPERTY

Unless stated otherwise, we own or license the intellectual-property rights in this website and its content, including:

• Written content

• The Home Seller’s Success Guide

• Branding and graphics

• Page layouts

• Photographs and illustrations

• Downloadable materials

• Videos and other media

You may view the website and download the guide for your personal and non-commercial use.

You must not reproduce, modify, distribute, sell, license, publish or commercially use our content without our prior written permission.

Our status, and that of any identified contributor, as the author of relevant content must be acknowledged where legally required.

12. WEBSITE AVAILABILITY

We aim to keep the website available and operating correctly, but we do not guarantee uninterrupted or error-free access.

We may suspend, restrict, update or withdraw any part of the website for maintenance, security, operational or business reasons.

We are not responsible for disruption caused by events outside our reasonable control, including failures of hosting, internet, telecommunications or third-party services.

13. ACCURACY AND CHANGES

We take reasonable care when preparing website content. However, information may become incomplete, outdated or inaccurate over time.

We may update or change the website, guide and other materials without notice.

You should not rely solely on website content when making an important property, financial or legal decision.

14. THIRD-PARTY LINKS AND SERVICES

This website may contain links to websites, services or resources operated by third parties.

These links are provided for information or convenience only. Unless expressly stated, a link does not mean that we endorse, control or accept responsibility for that third party.

We are not responsible for the content, availability, security, privacy practices or services of third-party websites.

You should review the terms and privacy information of any third-party website before using it or providing personal information.

15. OUR RESPONSIBILITY TO YOU

Nothing in these Website Terms excludes or limits liability where doing so would be unlawful.

This includes liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Breach of rights that cannot lawfully be excluded

• Any other liability that cannot legally be limited or excluded

If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.

We are not responsible for loss or damage that is not foreseeable, caused by inaccurate information supplied by you, or caused by your reliance on general information instead of obtaining appropriate independent advice.

The website and free guide are intended for personal use. We are not responsible for business losses, including loss of profit, revenue, opportunity, anticipated savings or business interruption, arising from consumer use of the website.

Nothing in these terms affects your statutory consumer rights.

16. PRIVACY AND COOKIES

We process personal information in accordance with our Privacy Policy:

https://whywontmyhousesell.co.uk/privacy-policy

Information about our use of cookies and similar technologies is available in our Cookie Policy:

https://whywontmyhousesell.co.uk/cookie-policy

17. COMMUNICATIONS

When you request the guide, submit an enquiry or book a consultation, we may contact you to provide what you requested and manage your enquiry or appointment.

Marketing communications will be sent only where we are legally permitted to send them.

You may unsubscribe from marketing emails using the link provided or contact us at:

[[email protected]](mailto:[email protected])

18. CHANGES TO THESE TERMS

We may update these Website Terms when our website, services, business practices or legal obligations change.

The revised terms will be published on this page and the “Last updated” date will be amended.

The terms that apply are those displayed on the website when you use it.

19. SEVERABILITY

If any part of these Website Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

20. NO WAIVER

If we do not immediately enforce a right under these Website Terms, this does not mean that we have waived that right.

Any waiver must be confirmed by us in writing.

21. THIRD-PARTY RIGHTS

These Website Terms are between you and Why Wont My House Sell Ltd.

No other person has the right to enforce these terms unless the law expressly provides otherwise.

22. GOVERNING LAW AND JURISDICTION

These Website Terms are governed by the laws of England and Wales.

If you are a consumer living in England or Wales, the courts of England and Wales will have jurisdiction.

If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in the courts where you live, and you retain any mandatory protections provided by the law applicable to you.

23. CONTACT US

If you have questions about these Website Terms, please contact:

Why Wont My House Sell Ltd

Email: [[email protected]](mailto:[email protected])

Registered office:

T206 Titan House

Cardiff Bay Business Centre

Titan Road

Cardiff

United Kingdom

CF24 5BS